FAQs – Skyward

Click here to view, download or print the Skyward Online Payment Instructions PDF 

As a convenience to parents and guardians, USD 305 provides an easy and convenient way to add money to their
student’s food service account and to pay for school-related fees. Online payments can be made for fees and into food
service accounts through the Skyward Family Access parent portal.

Parents can make payments from a home or work computer 24/7 using Discover, Visa or MasterCard debit or credit card. We have contracted with RevTrak, a national credit card payment processor, to provide a secure site for making payments.

Instructions for making a payment: 

• Login to Skyward Family Access
• Select Food Service or Fee Management from the menu on the left
• Select Make A Payment
  • Once you click on the Make a Payment link, you will be directed to the RevTrak webstore. Here you will see Food Service balance, any required fees that have been applied by the school, as well as any optional fees (if applicable).
• Next, you will be prompted to log in to RevTrak.

Instructions for making a Food Service payment:

• You can either make a one-time payment or set your account to auto-replenish based on information you enter.
• To set up auto-replenish for your student, click the Set up Auto Replenish button under their name.
  • Toggle “Disabled” to Enabled.
  • If you choose, you may adjust the threshold default settings to your preference and add or select a payment method.
  • Click I agree to recurring payments (hover on the info icon for details).
• Click Save to complete setup.
• The Web Store will do the rest!
  • Transactions automatically occur beginning at 7p.m. CST and are confirmed with an email sent to the account holder.
  • View payments or adjust your settings at any time on the food item or in your Web Store “My Account” settings. Log in to the Web Store to manage settings or view payment history.
• To add Required Fees and/or Optional Fees to your cart, click the Add To Cart button next to the fee, and adjust the amount to pay if needed.
• Once you have added all fees to your cart, click the Cart link in upper right corner.
  • (If you added something by mistake, you can remove the item from your cart by clicking the Remove link in your cart.)
• Click Checkout button and complete the payment.

• If the school has an email address on file for you, you can click the Forgot your Login/Password link from the main Skyward screen.
• You will be prompted to enter your username or email and then click the submit button.
  • You will then be sent a new password to your email account.
• If the school does not have an email address on file for you, you will need to contact your school office to receive your new password. 

• You will need to contact your student's school office to receive this information.
• You can view all SPS building contact information on our Schools webpage.

To see your student’s grades from Skyward, first log in to Skyward and then on the left, click the link titled Gradebook.

To see your student’s schedule from Skyward, first log in to Skyward and click the Family Access link, then on the left click the link titled Schedule. This will show you the period of the day the course meets, the class ID and section, the course name, term, days of the week the class meets, the teacher of the course, and the number of credits for the course. 

• If you have questions about the schedule for your student, please contact your student’s school.
  • You can view all SPS building contact information on our Schools webpage.

To see attendance for your student, first log in to Skyward, click the Family Access link then click the link titled Attendance. There are three views in the Attendance area: 1) Calendar, 2) By Day, 3) Term Totals.

1. The Calendar view will show you a monthly calendar and if your student was not in school, the absence will be noted on the calendar by a color on the date of the absence.
2. The By Day view will list each day the student was absent from school, the type of absence, and the reason for the absence.
3. The Term Totals view will give a total number of each type of absence broken down by the terms of the school year.

• If you have questions about the attendance for your student, please contact your student’s school.
  • You can view all SPS building contact information on our Schools webpage.

The Message Center is an area where teachers can post messages to the parents/guardians of the students in their class.

• To see any messages that have been posted from your student’s teacher(s), click on the Message Center link after logging in to Family Access in Skyward.
• If there is a new message, there will be a link to view the message next to the teacher/class who posted the message.
• Click the “View Messages” link to see the message. This link will stay active until the teacher removes it.

Google provides translations for the Skyward student information system.